Frequently Asked Questions

Can I get a discount for buying in bulk?


Why can we not share our ebooks with others?

In order to help protect our copyrights, all TextFenix publications are subject to Digital Rights Management provisions. We ask you to respect these copyrights so that we can maintain the viability of our business model well into the future.

Where can I buy print copies of your ebooks?

For the time being, we will only be selling downloadable ebooks.

Can I download your ebooks from anywhere else?

No, our current policy is that TextFenix ebooks can only be obtained from this site.

Can I buy your ebooks in any currency?

All Text-Fenix ebooks are priced in U.S. Dollars. Your credit card will be charged an equivalent amount through PayPal.

How do I return an ebook that I don’t like?

Unfortunately, all sales are final. We would suggest, therefore, that you click the ‘Try a sample in PDF’ button on the sales page for a sample of the work before you decide whether or not to proceed with your purchase.

What should I do if I have trouble downloading the ebook?

Please ensure that you are downloading the ebook in the correct format (epub or mobi). The shopping-cart site that we use to handle you orders permits you to try to download your ebook up to a maximum of three times within a 24-hour period, after which your purchase will be deemed to have been made.

Where does the name of the website come from?

Our area of literary interest ranges from roughly 300 to 500 years ago, said to be the same interval of time between appearances of the mythical firebird.

What will your next ebook project be?

We plan to come out with a new ebook several times per year. Announcements will be made under the News tab on our website, so please visit there from time to time. Alternatively, you may, by filling out the form on the Contact page, send us your request to receive email announcements about upcoming TextFenix publications.

Do you accept submissions from other writers?

We neither solicit nor accept writing proposals from any source.